**Privacy Policy
for Xiaoguai Digital Products Store**
Last Updated: 2025
Welcome to Xiaoguai. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our digital products (including e-books, novel chapters, PDF files, and other virtual goods), or use our related services.
Please read this policy carefully.
1. Information We Collect
To provide you with our services, we may collect the following types of information:
1.1 Information You Provide
- Name or username
- Email address
- Order and transaction details
- Information provided during customer support
- Comments, feedback, or information submitted through forms
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser details (User-Agent)
- Cookies data
- Pages visited and timestamps
1.3 Uploaded Media (If Applicable)
If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors may download and extract location information from such images.
2. Cookies
We use cookies to:
- Save your login preferences
- Store comment form data (name, email, website)
- Maintain login sessions
- Enhance website performance and security
Login cookies last for two days, display settings cookies last for one year, and comment cookies last for one year. You may clear cookies at any time through your browser.
3. How We Use Your Information
We may use your information for:
- Processing orders and providing download access
- Sending purchase confirmations and updates
- Customer support and communication
- Fraud prevention and platform security
- Improving website performance and user experience
We do not sell your personal information to third parties.
4. Information Sharing & Third-Party Services
We may share necessary information only in the following cases:
- Payment service providers (e.g., Greem.io or other platforms)
- Automated spam detection services
- When required by law or government authorities
If you request a password reset, your IP address will be included in the reset email.
5. Your Rights
If you have an account on our website or have left comments, you may request:
- An exported file containing all personal data we hold about you
- Deletion of all personal data we hold about you (excluding data required for legal or security purposes)
You may exercise your rights by contacting our support team.
6. Data Retention
- Comments and their metadata are retained indefinitely to help us automatically approve future comments.
- User profile information for registered users is stored until you request deletion or modify it yourself.
7. Data Security
We take reasonable technical measures to protect your data, including:
- Encrypted data transmission (HTTPS)
- Secure access controls
- Regular security reviews
However, no online platform can guarantee absolute security.
8. Children’s Privacy
Our services are intended for users 18 years of age or older.
We do not knowingly collect personal information from minors.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:
Brand: Xiaoguai
Customer Support Email: onemon888@gmail.com
Official Website: https://oxoxb.com
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised “Last Updated” date.
