一、总则 (General Policy)

由于本商城提供的是 数字产品(不可撤回、不可退回),一旦订单完成并提供了下载链接,概不提供退款

Because our store sells digital products, which cannot be returned once delivered, all sales are final and non-refundable once the download link has been issued.


二、适用范围 (Scope)

本政策适用于包括但不限于以下产品:

  • 电子书
  • 小说章节
  • PDF 文件
  • 其他虚拟内容

This policy applies to all digital products, including:

  • E-books
  • Novel chapters
  • PDF files
  • Other virtual content

三、不予退款的原因 (Reasons Refunds Are Not Provided)

  1. 数字产品在下载后即视为已“使用”,无法退回或收回。
  2. 用户设备、软件不兼容造成的问题不属于退款范围。
  3. 用户重复购买、误购等情况不支持退款。
  4. Digital products are considered “used” once downloaded and cannot be returned.
  5. Compatibility issues with your device or software are not grounds for refunds.
  6. Refunds are not provided for accidental purchases or duplicate purchases by the user.

四、特殊情况 (Exceptional Cases)

如因技术问题导致用户无法获得产品下载链接,我们将协助重新发送,但 不提供退款

If a technical issue prevents you from receiving your download link, we will resend or restore access, but refunds will not be issued.


五、用户责任 (User Responsibility)

请在购买前确认:

  • 您的设备支持所购买的文件格式
  • 您已阅读产品描述
  • 您理解数字产品不可退款

Before purchasing, please ensure:

  • Your device supports the file format
  • You have read the product description
  • You understand digital products are non-refundable

六、联系我们 (Contact Us)

如需技术支持,请发送邮件至:
Brand: Xiaoguai
Email: onemon888@gmail.com