Order & download support
Include your order number, purchase email, and a short description of the issue.
CONTACT
How can we help?
For order support, download issues, licensing questions, or business inquiries, contact OXOXB by email. Keeping the conversation tied to your order number helps us identify purchases accurately.
EMAIL
Email OXOXB →
jiazhaofu.hk@gmail.com
Use one email thread for the same order whenever possible.
Licensing & business
For licensing, distribution, collaboration, or other business matters, describe the intended use and relevant project details.
General questions
For product questions, please check the product page and FAQ first. If you still need help, email us directly.
About payment information
Never send full card numbers, card security codes, passwords, or other sensitive login credentials by email.